PRIVACY
‍  POLICY

We (and our service providers) use cookies, and similar tracking technologies to automatically collect information about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

• With vendors, consultants, contractors and other service providers who access personal information to carry out work on our behalf and improve the products and services they provide to us (e.g., companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, analytics, marketing and advertising);
• In response to a request for personal information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation;
• If we believe your actions are inconsistent with our user agreements or policies or to protect the rights, property and safety of us or any third party;
• With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;
• By publicly posting, at our discretion, your product review or other user content if you provide one
• With your consent or at your direction; and
• With third parties to serve advertisements on our behalf across the Internet and to provide analytics services.
• We allow our e-commerce platform, Shopify, to directly collect personal information from you for the purposes of facilitating ordering and shipping internationally. This information collected by this e-commerce platform will be treated in accordance with their privacy policy. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

We may also work with third parties (such as Facebook and Instagram) to serve ads to you as part of a customized campaign on their platforms. If you prefer not to see customized ads from us, you can usually opt out by changing your account settings or preferences on such platforms.

Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which the personal information was collected and any other permissible, related purpose, and as permitted or required by the applicable laws. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.

We do not, in providing the Services, knowingly collect personal information from children who are under the age of 16 without prior consent from such child’s parent or guardian. We do not have actual knowledge about selling or sharing personal information of consumers under the age of 16. If you have reason to believe that a child has provided personal information to us via the Services, please contact us, and we will endeavor to delete that personal information from our databases unless the prior consent from such parent or guardian has been obtained.

Please note that “opting-out” of receiving promotional emails will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. We may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website. By continuing browsing on our website, you consent to our use of cookies and agree that we can store and access cookies, IP addresses and use other methods in order to collect website usage data and improve your on-line experience. We have established processes by which you can submit requests regarding your personal information.

We are required to provide you with access to your personal information or delete your personal information only in response to a verifiable request. When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-party verification provider to verify your identity. We will endeavor to honor your requests unless such a request falls under certain exemptions afforded by law. Please note that the number of requests you may submit may be limited by applicable law. If you request that we provide you with specific pieces of information about you, or that we delete sensitive personal information, we may apply heightened verification standards than what we would apply to other types of requests. The information you provide must match the information we have in our possession. This measure is in place to help ensure that personal information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used for verification purposes only.

Under applicable law, we may decline a request to delete your information, in part or in whole, if we determine that there is a lawful basis for retaining the information, including because the information is necessary to (i) complete a transaction or perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable internal uses that are reasonably aligned with our consumers’ reasonable expectations; or (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information.

We disclose personal information about you to our service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the Services. For more information about the business purposes for which we disclose personal information, see “Use of Personal Information” and see “Collection of Information” for what types of information may be shared.

We do not sell consumers’ personal information for the exchange of money. Instead, there are instances where we share personal information in order to provide our customers with personalized services or customized offers to improve your shopping experiences through our Services or elsewhere. We may also share personal information with our third-party marketing affiliates that may use personal information for marketing and commercial purposes. We do not use or disclose sensitive personal information or sensitive data, as defined in applicable laws, for any purposes other than those permitted by applicable law.

This Privacy Policy describes how we may share your information for marketing purposes, as described above. If you are a California resident, the Shine the Light law permits you to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us through the contact form on our website.

We are located in the United States and we process and store the information we collect from you, regardless of your location, in the U.S. If you are based outside the U.S., we transfer your personal information to, and process your personal information on, servers located in the U.S., a jurisdiction that may not provide equivalent levels of data protection as your home jurisdiction.

We are committed to protecting the security of your personal information.  Security arrangements will also be reviewed regularly to ensure that personal information is protected against loss and unauthorized or accidental access, use, disclosure, modification and erasure.

We are not responsible for the privacy practices of these third-party websites. We have no control over the content of the linked websites or how they deal with your personal information. You should review the privacy policy for such third-party websites to understand how your personal information may be used by them.